Privacy Policy

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Privacy Policy

This Privacy Policy describes how we may collect, use and disclose personal information in relation to the Services, which you consent to by accessing the Services. “Personal information” means information about an identifiable individual but does not include business information.

This Privacy Policy may be supplemented or modified by consents you provide to iRoutier 24/7, and by agreements you enter into with iRoutier 24/7 from time to time. To learn more about how we and third parties may process personal information for interest based advertising, and to opt out of such uses, please read below.

Our collection, use and disclosure of personal information

In most cases, we collect personal information directly from you when you purchase, register for or interact with us about the Services. In some cases, it may be optional for you to create an account, or consent to the collection, use or disclosure of your personal information, in order to access our Services across various platforms. In some cases, we may collect personal information from a third party with your consent or as otherwise permitted by law. We will typically identify to you the purposes for which we may collect, use and disclose your personal information at the time that we collect such information. In general terms, such purposes include:

  1. To deliver Services to you which you have requested or signed up for;
  2. To establish and manage your subscriptions and accounts with us;
  3. To respond to your requests, questions and inquiries;
  4. To advise you of information, products and services which may be of interest to you;
  5. To deliver relevant advertising as described herein;
  6. To enforce and administer the terms of use of the Websites and Services; and
  7. To meet our legal obligations and as permitted by law.

Feedback form

When you submit a comment or inquiry using our online feedback form, we request your name and e-mail address, along with the comment or inquiry for the purpose of acting on the information and responding to you. This information may be shared with persons outside of iRoutier 24/7 as required to respond.


Cookies are small text files transferred to a website user’s hard drive by a web server. iRoutier 24/7 uses cookies on the Websites: (a) to remember your searched locations for quick future reference when you re-visit the Websites; and (b) to save your login information for subscription and photos and videos registrants, if you select the “Remember me” option when logging in. No additional information is collected in providing these features. In addition, iRoutier 24/7’s service providers, including those that manage the serving of advertising on our Websites, may use cookies and/or collect IP addresses in order to execute advertising campaigns, limit repeat views of a banner for an individual user, or to track the number of clicks a banner receives. Some third party advertising partners may also use cookies over which we have no control. We may also use cookies in order to ensure that advertising is more targeted to the user. These cookies do not, however, collect any additional information about who the cookies are served to.

You have the option to set your browser to either accept cookies, to notify you before accepting cookies, or to refuse cookies altogether. If you refuse cookies please note that certain Website functionality, such as remembering your preferences, may not be available.

Retaining and safeguarding personal information

We will take steps to retain personal information for as long as necessary to fulfill the purposes for which it was collected and as permitted or required by law. We have implemented physical, organizational, contractual and technological measures designed to help protect your personal information from loss or theft, and unauthorized access, disclosure, copying, use or modification. However, complete confidentiality and security is not possible or guaranteed. For example, internet use and communication is subject to potential interception, loss and alteration. You acknowledge and agree that iRoutier 24/7, its affiliates and related companies shall not be responsible for any damages you may suffer as a result of the transmission of confidential or sensitive information in relation to the Services.

Links to other Websites and services

The Services may contain links to other websites and services, or be available only in connection with certain third parties and their websites, apps or services (e.g. social media providers). iRoutier 24/7 is not responsible for the content or privacy practices of such third parties, or the information disclosed to them, and encourages you to review the privacy policies of such websites, apps and services.

Questions, complaints and requesting access to personal information

If you have any questions or complaints about privacy, or to request access to personal information, please submit a written request to us at: Privacy, iRoutier 24/7, 4032 Rue de la Scie, Qu├ębec, Canada G1Y 3T4 or online through: our feedback form.


iRoutier 24/7 may amend this Privacy Policy at any time. Please check back often for any changes. By continuing to use the Services, you accept all updates to this Privacy Policy.

This version was updated on April 29, 2022.